FAQ
- What types of products does Living In Colours offer?
- Living In Colours offers a wide range of Benjamin Moore paint and paint-related products, including interior and exterior paint, stains, primers, and finishes. We also offer tools and supplies, such as brushes, rollers, rays and spray equipment.
- Does Living In Colours offer colour matching services?
- Yes, Living In Colours offers colour matching services. You can bring in a sample of the colour you would like to match, and our trained professionals will use their proprietary technology to create a custom paint colour for you.
- What is the lead time for online paint orders?
- The lead time for online paint orders varies depending on the volume of orders and the availability of the products. It is recommended to allow at least 24-72 hours for your custom paint to be mixed and ready for pickup or delivery.
- Does Living In Colours offer delivery services for their products?
- Yes, Living In Colours offers free delivery services within GTA for all products on orders over $100. Contact the store at 905-405-1444 if you would like to place a delivery outside of the GTA and we may be able to accommodate you depending on the size of your order.
- What is the warranty on Benjamin Moore products?
- Benjamin Moore offers a limited warranty on all of their products. Details of the warranty, including coverage and duration, can be found on the Benjamin Moore website or by contacting their customer service department.
- Does Living In Colours offer any special promotions or discounts?
- Yes, Living In Colours regularly offers promotions and discounts on their products. Check our website or sign up for our email newsletter to stay informed of current offers.
- What is the return policy for Benjamin Moore products?
- Living In Colours has a satisfaction guarantee policy for our products. If you are not completely satisfied with your purchase, you may be eligible for a full refund or exchange within 30 days of purchase - some conditions apply. Contact the store at 905-405-1444 for more information on the return process.
- What is the best way to store unused paint?
- Unused paint should be stored in a cool, dry place, away from direct sunlight and heat sources. It is also recommended to store paint in the original container with the lid tightly sealed.
- How long does paint last?
- The shelf life of paint depends on several factors, including storage conditions and the type of paint. On average, paint can last for up to 10 years if stored properly. It is recommended to check the expiration date on the paint can and to discard any paint that is older than 5 years.
- What is the best way to clean up after painting?
- Clean up after painting should be done promptly and carefully to prevent staining or damaging surfaces. Use soap and water to clean paintbrushes, rollers, and other tools. Hardened paint can be removed with a paint remover or sandpaper.